Today was kinda rough. Dealt with a few patients/customers that were really harsh. I think they just assume we can give them the drug according to their wants and needs without following protocol. Man .. it really sucks the energy out of you . even coffee wasn't helping ! :(
The moral of this story ..
BE FIRM !
BE FIRM!
BE FIRM!! !!!!!!! ARGH!
All this on Valentine's day. grrr..
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